finance app_optimize

4 Steps for Optimizing Fintech & Finserve Mobile Apps

Building finance apps isn’t easy. The data privacy, security and regulation challenges make earning and retaining mobile users harder than almost any other app type. However, there are a few key areas finserve and fintech mobile apps can focus on improving if they want to build user trust faster and make their platforms stickier. In this post, we’ll walk through a 4-part framework we use to help our financialRead more

Case Study: How Drives Growth with Rapid Experimentation empowers American lottery players to track their tickets and play on the go using the popular app. The company exhibits an exemplary experimentation culture, which is embodied by a growth team that practices high tempo testing. In their market, it ultimately comes down to who enters first and who offers the best possible user experience. Additionally, companies must be able to work well with governments, public policy andRead more

adobe summit finance takeaways

Here’s What you Missed from the Finance Track at the Adobe Summit 2018

With all the hustle and bustle of the Adobe Summit, it’s hard to remember all the advice and insights amongst checking out all the amazing booths and grabbing yourself some great swag. But don’t worry, if you forgot to take notes or couldn’t make it out to the event, we’ve got you covered! Summit’s Finance and Insurance Track featured industry leaders from Citizen Bank,  US Bank AND National BankRead more

adobe summit takeaways

3 Key Takeaways – data, personalization & experimentation

It was a hectic few days filled with keynote speakers, incredible technology and learning (and lots of it!). The Adobe Summit did not disappoint this year with great company and even better insights on how brands can leverage technology to innovate great digital experiences for their customers. So for those of you who just can’t seem to get enough of digital since the conference or wish you could’ve beenRead more

mobile retail apps _ amazon growth

How Retailers Can Use Mobile Apps In a World Dominated By Amazon

Everyone from your boss to your grandma has said it—Amazon is taking over retail. As the company’s market share increases, brick-and-mortar retail sales have steadily decreased. To fight back against Amazon, retailers know that they can’t compete with Amazon on convenience or speed, so they focus their efforts in an area where Amazon can’t make the same kind of improvements: customer experience. Amazon has dominated retail over the pastRead more

Best Onboarding Practices

What to A/B Test for the Best User Onboarding Results

Take a look at your metrics, and you’ll find that one obvious number that directly correlates with monthly recurring revenue (MRR) is active users. The key time to create active users is during user onboarding; if a user is activated in this time, then they are much more likely to improve MRR. For instance, Airbrake, an error tracking and discovery tool, found that activated users were 300% more likelyRead more

How to Build an Experimentation Culture

Time and time again, you’ve heard about the importance of testing: the more you experiment, the faster you learn, and the faster you can drive growth. What’s less obvious is how to put testing into practice. If your team isn’t aligned around experimentation, getting people to test often makes it seem like you’re asking them to do more work. The best you’re going to get is people running one-offRead more

mobile ROI_experiments header

How Rapid Experimentation Drives Mobile ROI

Mobile apps are expensive to develop and maintain, but they can drive a huge return on investment for your business. Mobile-first companies, such as Uber and Facebook, generate billions annually off the strength of their apps alone. So why isn’t your app making more money? The problem is that a lot of folks simply develop a mobile app and expect it to fly. 67% of marketers don’t even measureRead more

A Quick-Start Guide to Testing Mobile User Onboarding

When you build an app, you know what your product can do—but if you can’t communicate that clearly and quickly to your users, they’ll leave. People lose interest so easily that the average app loses 86% of its new users in their first use. The key to retaining new users is onboarding: the process of explaining how your product works and why it’s worth their time. The way thatRead more

the year of customer experience - 2017

Goodbye 2017, Hello to the Year of the Customer Experience!

We’re back at our desks ready to take on the new year along with all of the opportunities and challenges 2018 is sure to bring. 2017 was an exciting ride that we can’t help but reflect on as we start to think about what challenges and problems we want to help brands solve next. Personalization and customer experiences have started to take the world by storm, as companies likeRead more