fintech UX

How Fintech Apps Use UX To Build Trust

You’ll never see a UX blog advocate for more inputs in an app—asking for more work from the user typically means less engagement with the app. But for fintech designers, adding friction is a job requirement. Fintech apps have to ask users for a lot of personal information to meet financial regulations and fulfill their functions. To properly and safely handle users’ money, these apps also have to addRead more

Really Good UX Decisions from Customer-Centric Teams

People think style is the key to great UX—an app with sleek graphics and elegant design has the “right look,” so it should perform well with users. But prioritizing the aesthetic of your app actually leads to bad UX. You place an unnecessary design element in your app because it has a cool feature, and the fancy addition only leaves users annoyed or confused. Great app design—the kind thatRead more